Comtec Data Solutions has years of experience in the installation and configuration of commercial phone systems for small to medium sized businesses, government agencies and non-for-profit organisations.
Comtec Data has the technical ability and know how to assist you with all your concerns regarding the matter of telephone cabling. Our staff of well trained and experienced cabling technicians can locate faults right away and troubleshoot the issues on the spot or facilitate the quickest possible resolution for your problems if the fault is with your service provider.
The Pilbara provides unique challenges regarding availability of experienced and competent technicians through the service providers such as Telstra. Our customers have often found out that their concerns regarding ongoing issues have been neglected and dismissed by the service provider who is passing the responsibility for faults onto the customer. Comtec Data Solutions can help you to make your case by providing technical facts and fault reports your service provider can’t ignore.
Our telephone cabling services include:
Pit and pipe installation refers to the installation of conduits and pipes through a series of pits that are required to connect telecommunication services from the service pit on the street to your home, building or estate.
Comtec Data can provide you with the trenching and labour to lay and install your pit and pipe whether it is part of a new construction project requiring the installation of a new network or just a relocation of existing services because of renovation works.
Telstra Lead-in installation and repair
Lead-in installation means the cabling from the service pit to the Main Distribution Frame (MDF) at your building through the pit and pipe network to connect your building with the internet and phone services.
Comtec Data has experienced technicians that are qualified and registered with the ACMA and can provide you with installations that comply with current Australian laws and standards. If you are experiencing connectivity problems, we have the necessary tools and experience to find out the exact reasons for them, locate the fault and repair the issues.
Lead-in installation means the cabling from the service pit to the Main Distribution Frame (MDF) at your building through the pit and pipe network to connect your building with the internet and phone services.
Comtec Data has experienced technicians that are qualified and registered with the ACMA and can provide you with installations that comply with current Australian laws and standards. If you are experiencing connectivity problems, we have the necessary tools and experience to find out the exact reasons for them, locate the fault and repair the issues.
There are two different types of phone systems used today:
Analog Phone Systems
Analog systems are built on standard copper wire, they are reliable, boast good voice quality and have the basic features you might find in a typical home phone such as hold, mute, redial, and speed dial. They are also be able to transfer calls between extensions. Because of their simplicity and limited potential for expansion, they are relatively inexpensive to purchase but can be expensive to support. For example, changing the location of an extension will require the rewiring of a punchboard by a professional.
VoiP phone systems
VoIP refers to Voice Over Internet Protocol and means that the incoming analog data is converted into digital signals which are sent through an IP network such as wired Ethernet or Wi-Fi instead of traditional phone system circuit transmissions. This does not necessarily mean that the system is dependent on the internet to make calls but rather gives businesses the ability to place calls over the internet and through every local network because it uses the same technology as computer networks.
The digital PBX (Private Branch Exchange) takes over the function of the old-school switchboard and is designed to provide the user with more flexibility for additions, moves and changes that oftentimes can easily be configured via software. Features such as music on hold, VoIP integration, and alarm systems can be supported with modular add-on boards and most digital systems offer unified messaging features such as voicemail delivery to email, fax delivery to email, voicemail transcription to SMS, click to dial and a desktop client.
Comtec Data can consult you on the best possibility that will fit your needs and requirements the most and has experienced and qualified technicians to provide you with a high quality installation as well as training and education of your staff.
Comtec Data offers a unique skill set to deal with your internet connectivity issues. There are many possible reasons for problems with your internet connectivity ranging from software faults to faults regarding network configuration to damages on the physical infrastructure. With our extensive background in IT we can provide the brain as well as the brawn and have all angles covered to identify the reasons for them and make sure your problems will be taken care of and solved.